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Privacy Policy
Effective date: 2/2/2026
This Privacy Policy explains how Sparkz-ai collects, uses, and protects information when you use sparkz-ai.com (the Site) and the Sparkz-ai platform (the Service).
Company: Sparkz-ai
Email: support@sparkz-ai.com
Phone: (302) 532-7576
Address: 8 The Green. Suite # 7988 Dover, DE 19901
Information we collect
We may collect the following:
1) Information you provide
Name, email, phone number, company name
Account details and preferences
1) Support requests and messages you send us
Content you upload or connect to the platform (such as reports, provider application information, files, and dashboards)
2) Information collected automatically
Device and browser information
IP address, approximate location (city/state), and usage activity on the Site
Pages viewed, features used, and basic analytics about how the Service is used
Cookies or similar technologies are used for site functionality and analytics
3) Information from third-party services
If you connect Sparkz-ai with tools like ClickUp.com, we may receive data you authorize through that integration.
How we use information
We use information to:
Provide, operate, and maintain the Service
Create and manage user accounts
Generate dashboards, reporting, and platform features you request
Respond to support tickets and customer service requests
Improve features, security, and performance
Send service-related communications (such as login alerts, product updates, policy updates)
Prevent fraud, abuse, and unauthorized access
Comply with legal obligations
How we share information
We do not sell your personal information.
We may share information only in these situations:
Service providers that help us run the platform (hosting, analytics, security, email support). They can only use data to provide services to us.
Third-party integrations you choose to connect (like ClickUp.com), based on your authorization and settings.
Legal requirements if required to comply with a law, regulation, subpoena, or lawful request.
Business changes in case of merger, acquisition, or sale of assets (your data may be transferred as part of that deal).
Data security
We use reasonable administrative, technical, and organizational safeguards to protect information. No online service can guarantee 100% security, so you use the Service at your own risk.
Data retention
We keep information only as long as needed to:
provide the Service
meet legal, accounting, or security requirements
resolve disputes and enforce agreements
You can request deletion of your account data by emailing support@sparkz-ai.com, unless we must retain certain records for legal reasons.
Cookies and tracking
We may use cookies and similar tools to:
keep the Site working properly
remember preferences
understand usage and improve performance
You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.
Your choices and rights
Depending on where you live, you may have rights to:
access the personal information we have about you
correct inaccurate information
request deletion of information
object to certain processing or request limits
To make a request, email support@sparkz-ai.com.
Children’s privacy
Sparkz-ai is not intended for children under 13, and we do not knowingly collect personal information from children. If you believe a child provided information to us, contact us so we can remove it.
Third-party links
The Site may contain links to third-party sites. We are not responsible for their privacy practices. Review their policies before sharing information.
International users
If you access Sparkz-ai from outside the United States, your information may be processed in the U.S. or other locations where we or our service providers operate.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised effective date. Continued use of the Site or Service means you accept the updated policy.
Contact us
Sparkz-ai
Email: support@sparkz-ai.com
Phone: (302) 532-7576
Address: 8 The Green. Suite # 7988 Dover, DE 19901