Most patient intake software will get patients to stop filling out paper forms. That's the easy part. The harder part is finding a platform that does something useful with the data after it's collected. For ABA therapy practices and behavioral health providers, the features that matter most aren't the ones on the marketing page. They're the ones that connect directly to your billing cycle, protect your authorization workflow, and catch insurance problems before they become denials. Here's...

These two terms get used interchangeably in healthcare. They shouldn't be. A vendor showing you a form builder is not the same as a vendor showing you patient intake software. Buying the wrong one for your practice means paying for features you won't use, or worse, missing the ones that actually protect your billing cycle. If you're shopping for a digital intake solution and you're not sure what category you're looking at, this post breaks it down clearly. By the end, you'll know exactly what...

Small practices feel the pain of bad intake processes more than anyone else. A large hospital system with 200 front desk staff can absorb the inefficiency of paper forms. A three-person ABA clinic cannot. When intake errors cause a claim denial, there's no separate denial management team to catch it. There's no billing department with spare capacity to chase corrections. There's whoever handles billing alongside everything else. That's why patient intake software delivers a...